Our team. Your edge.
While it may sound clichéd to say that the experience of our people is what provides an edge over our competitors, we know it’s true.
Why?
Because our customers tell us it is.
What does this mean to you?
Simply that whoever you speak to will have a high level of experience.
:--> They will give you the right answer the first time.
:--> They save you the time and trouble of repeating information because they have built
up an understanding of your needs.
:--> They take the initiative by suggesting ways of giving you more effective cover and better value.
:--> They will select the very best products from only the most stable and reputable insurers.
We offer impartial advice because we never forget that we represent you and that it is you and our other clients who have created this business.
To speak to one of our experts call us on (08) 8238 9200 or email us on info@abterrace.com.au.
Team Members Profiles
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Rob Morrell
Managing Director
Rob has been in the insurance industry for over 25 years as both an Underwriter and Broker, and in more recent times has assumed the role of CEO and Responsible Officer of Austbrokers Terrace.
While Rob is our CEO he also enjoys working closely with clients. As part of his role he acts as our customer care manager working as a conduit between the client and the insurer to ensure that all matters are resolved satisfactorily.
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Ian Kennedy
Director/Senior Broker
Ian is a Senior Broker and Responsible Officer who has recently assumed a Directorship in Austbrokers Terrace and has served our industry for over 20 years.
While conversant in all areas of Insurance, Ian has a particularly high level of expertise in both the Engineering and Transport industries.
While Ian has a somewhat corporate bent, he is highly regarded by his clients for providing exemplary service on their domestic needs and thus is always in demand. | |
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Tony Kelly
Senior Broker
Tony recently celebrated 30 years of loyal service to Austbrokers Terrace.
That loyalty is extended to his clients, many of whom have been seeking his advice and service for a quarter of a century.
Tony specialises in dealing with clients who help comprise our ‘Professional Persons Scheme’, which has provided a superb product for such professions as those associated with the Dental Industry.
To be a client of Tony’s is to be a client serviced with professionalism and loyalty. | |
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John Hocking
Senior Broker
John has been an Insurance Broker for approximately 30 years, the last 8 with our Company, and has built a vast knowledge in all areas of Insurance in that time.
A genuine student of Insurance he is adept at maintaining both a great knowledge of Insurance principles and an up to the minute contemporary perspective on our volatile market.
John’s diverse client base is testimony to his broad knowledge and he is very much a broker for all. | |
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Gary Forder
Authorised Representative
Gary has recently become an Authorised Representative of Austbrokers Terrace after a stellar career, which has included over 25 years in Corporate Broking.
Gary specialises in Rail Insurance and the many associated offshoots of the rail industry, although his experience and knowledge lend themselves to any client with a considerable Insurance Portfolio.
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Andrew Zander
Authorised Representative
Andrew has been an Authorised Representative of Austbrokers Terrace for over two years after previously working for our Company as a Senior Broker following a distinguished career of 15 years in Underwriting.
While Andrew boasts a clientele that are as diverse in occupations as they are in location, he also has a significant client base within the Adelaide Hills and all appreciate his knowledge and work ethic.
Andrew is highly skilled in finding solutions for those who are looking for alternatives to their current insurance program. | |
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Morgan Jones
Senior Broker
Morgan began his career at Austbrokers Terrace after coming highly recommended directly from school. Being the youngest of our Senior Sales Team, Morgan has used his youthful enthusiasm to provide his clients with excellent and innovative service and has become a vital member of our team.
Morgan presents a great opportunity for a client with an emerging business to lay the foundation of a mutually rewarding relationship that has the potential to run for many years. | |
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Dora Taddeo
Senior Broker - Personal Lines
Dora oversees our domestic lines insurance and recently celebrated 20 years of service with Austbrokers Terrace.
She remains a great example to our team by setting and maintaining standards that many others can only aspire to.
To be a client of Dora's means to be serviced by a Broker who will continually monitor the market to provide you the best cover at the best price. | |
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Tanya Ward
Compliance Manager
Tanya has performed many different roles within our Industry over the last 20 years.
In recent times, however, we have utilised her skills as our Compliance Officer.
What has remained consistent though, is the exemplary standard she sets in performing this detailed and vital role.
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Kerry Allison
Financial Controller
Kerry has been the Financial Controller with Austbrokers Terrace for over a decade.
Her commonsense and compassion are attributes many of our clients have benefited from in stressful times and she has the respect of insurers for her consistently professional attitude. | |
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Raywyn McDonald
Liaison Officer
Raywyn has been with Austbrokers Terrace for nine years and provides Tony Kelly and his clients with unwavering support.
Her in depth knowledge of Business products is of particular benefit to those clients associated with our Professional Persons Scheme as she is often the first point of call. | |
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Lisa Borg
Liaison Officer
We were delighted to secure Lisa’s services approximately two years ago. After a successful career with another Brokerage she has flourished in the role of providing Ian Kennedy with support.
Lisa’s unbridled enthusiasm extends not just to our clients but also to the insurers we deal with and as a result she has the uncanny knack of negotiating great outcomes. | |
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Narelle Fletcher
Liaison Officer
We considered ourselves lucky when Narelle became available to us after fifteen years of highly respected broking with another organisation.
She provides Andrew Zander with loyal support and her high level of organisation benefits both clients and Austbrokers Terrace.
Narelle combines great focus with a healthy dose of fun. | |
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Nicky Spence
Liaison Officer
Nicky came to Austbrokers Terrace after being an Insurance Claims specialist with a large Insurer for over a decade.
She brings that understanding to her role as John Hocking’s Assistant and performs her tasks with a quiet professionalism that is valued by both our clients and team. | |
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Sue Arthur
Receptionist
As our Receptionist, Sue has been the happy, helpful voice that has greeted our clients for the past 6 years.
Sue also provides Administrative support within our office. | |
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Gina Dettorre
Processor
Gina has been part of this organisation for over twenty years.
A great support to many of our clients over the years, Gina has recently assumed the role of our main processor and is vital to the running of our business behind the scenes. | |
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Kelly Daunt
Assistant Financial Controller
Kelly has turned herself to the role of supporting Kerry in our financial control area after many years as a member of the broking team who still occasionally call on her expertise. | |
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Steve Bradley
Claims Manager
Having recognised that need to provide our clients with the support of a claims specialist we were delighted when Steve agreed to bring his 30 years of experience to our business.
With Steve in their corner clients can rest assured that they have someone who can negotiate with insurers to achieve the best outcome at all times. | |
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Rhiannon Williamson
Office Support
If Sue doesn’t answer your call at Austbrokers Terrace, then Rhiannon will.
A recently employed junior, Rhiannon is part of our plans to train staff from within our Company and has the prospect of an expanding career path before her..
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To speak to one of our experts call us on (08) 8238 9200 or email us on info@abterrace.com.au.
Level 1, 64 Henley Beach Rd Mile End, SA, 5031
ABN 66 008 173 313
AFSL 241381
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