Expert management and support in the event of a claim is critical. We have a dedicated claims team to support all our clients through the claims process.
Please contact your broker in the first instance to notify a new claim.
If you have any claim queries, please contact the Claims Team at claims@abterrace.com.au or on 08 8238 9200.
Claims Team
Lisa Nespolon
Cathy Fox
Alison Wells
All Insurance policies contain claims conditions outlining how policy holders are to respond in the event of a claim. It is important to follow these claims. conditions carefully so you don’t prejudice the cover provided. This is the value created by our claims team.
General Claims Advice
- In all instances do NOT admit liability
- If a third party is involved, please gather all relevant information (eg motor claims – the third party’s registration number; name; address and phone number)
- Contact your Austbrokers Terrace insurance broker immediately for appropriate advice
In case you’re ever involved in a motor vehicle accident, download our Glove Box Kit.

