Expert management and support in the event of a claim is critical. We have a dedicated claims team to support all our clients through the claims process.

Claims Team

Claims Manager – Cheyne Thomas
Claims Assistant – Lisa Nespolon

All Insurance policies contain claims conditions outlining how policy holders are to respond in the event of a claim. It is important to follow these claims. conditions carefully so you don’t prejudice the cover provided. This is the value created by our claims team.

General Claims Advice

  • In all instances do NOT admit liability
  • If a third party is involved gather all relevant information
  • Contact your Austbrokers Terrace insurance broker immediately for appropriate advice

In case you’re ever involved in a motor vehicle accident, download our Glove Box Kit.

If you have any claim queries, please contact Cheyne or Lisa at claims@abterrace.com.au.

claims management by Austbrokers Terrace insurance brokers in Adelaide and Melbourne