Expert management and support in the event of a claim is critical. We have a dedicated claims team to support all our clients through the claims process.

Claims Team

Claims Manager – Cheyne Thomas
Claims Assistant – Lisa Nespolon
Claims Assistant – Emily Curkpatrick

All Insurance policies contain claims conditions outlining how policy holders are to respond in the event of a claim. It is important to follow these claims. conditions carefully so you don’t prejudice the cover provided. This is the value created by our claims team.

General Claims Advice

  • In all instances do NOT admit liability
  • If a third party is involved gather all relevant information
  • Contact your Austbrokers Terrace insurance broker immediately for appropriate advice

In case you’re ever involved in a motor vehicle accident, download our Glove Box Kit.

If you have any claim queries, please contact Cheyne, Lisa or Emily at

claims management by Austbrokers Terrace insurance brokers in Adelaide and Melbourne