We are committed to providing outstanding service to our valued clients. If you are dissatisfied with our services, please contact us at;

Mail:
The Complaints Officer
Rob Morrell
PO Box 763
TORRENSVILLE PLAZA  SA  5131

Email: robm@abterrace.com.au

Telephone: (08) 8238 9200

We subscribe to the Insurance Brokers Code of Practice and the Australian Financial Complaints Authority (AFCA) a free customer service. If your complaint is not successfully resolved by our office within 45 days from the date reported to our office, it can be referred to AFCA to assist in making an independent assessment of your issue(s).

Online: www.afca.org.au

Email: info@afca.org.au

Telephone: 1800 931 678

Mail:
Australian Financial Complaints Authority
GPO Box 3
MELBOURNE  VIC  3001