Australia has been recognised as one of the best countries for business, ranking 17th overall among 130 countries and territories according to the resilience of its business environment. This was according to the 2019 edition of the FM Global Resilience Index which was derived from 12 economic, risk quality, and supply chain-related measures to address […]
Damage to brand and reputation followed by economic slowdown and business interruption have topped the list of business leader concerns in Australia, according to Aon’s 2019 Global Risk Management Survey. “In 2017, Australian respondents ranked regulatory and legislative change as the top risk facing local business, something which perhaps reflected the level of change evident […]
How emerging technologies are changing work processes Emerging technology is already changing how people work and the next five years is likely to see even more seismic changes in work processes. Organisations already exploring and implementing automation are one step closer to a seamless transition to the future of work and negating comparative inefficiencies and […]
There are infinite factors that contribute to the inevitable success or failure of a business, but the secret to success may be right in front of you – and that’s your customers. My customer experience secret is a concept I call “customer advocacy.” This is when “customers go beyond brand loyalty, they go out of […]
When you start to plan your travel contact the Austbrokers Terrace team. We are able to provide extremely competive and affordable travel insurance to make your journey a little less stressful! However, many of you are also thinking about how to keep your data secure whilst you are away. You may find this information useful. […]
It’s been a good year for small business. Over the past 12 months, most have increased their revenue and customer base. At any other time, this would mean small businesses have a very positive outlook, yet many small-business owners say they’re delaying critical business decisions due to uncertainty ahead of the Federal Election. Given the […]
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