At Austbrokers Terrace, we manage our clients’ claims for them. While sometimes delays are inevitable, and not everything is covered, we look over the claim process for you for the best outcome possible. Contact us now if you would like a quote. Australian insurer Youi is once again facing a storm of criticism from dissatisfied […]
Far Out Friday – Shooting For The Stars.
In 2018, space travel hasn’t yet become as common as science fiction might have once suggested it would. But with organisations such as SpaceX, Virgin Galactic and Blue Origin touting the potential benefits of civilian space travel and tourism, it’s possible we’ll see it within our lifetime. This is all very fun and exciting, but […]
OUTDATED MEDICAL DEFINITIONS RAISE RISK OF CLAIMS DENIAL
The heat continues to be turned up on the insurance industry, with yesterday’s hearings at the Royal Commission highlighting yet more issues with the life insurance industry. Helen Troup, managing director of CommInsure took the stand, with a particular emphasis being placed on issues surrounding consumer understanding of medical issues vs the legal definitions of […]
TRIO JAILED OVER INSURANCE SCAM
Two brothers and their friend will be locked behind prison bars for years over an insurance scam that included claims for wine, diamonds, and a bouncy castle, worth more than $1m. Dariush and Jahan Mahmoodshahi, along with their friend Peter Molyneux, 26, filed multiple claims for the fake theft of luxury brands – an elaborate […]
MONITORING CLAIMS WITH WEARABLES
Wearable devices – often known as “wearables” – have emerged as a significant force in the tech industry in recent years. Though best-known for consumer applications in the fitness field – such as the Fitbit – wearables have also been utilised in a number of commercial applications too. Warehousing is probably the industry where they […]
MAKING AN INSURANCE CLAIM: SOME TIPS FOR SMALL BUSINESS OWNE...
When you arrange your insurance through a broker, the most important first step is to contact your broker to discuss the loss. We can help you through the claim process, and assist in making the process run smoothly. When you’re put in a position of having to make a claim on your insurance, it can […]
WHAT TO DO IF YOU’RE NOT HAPPY WITH YOUR CLAIM
Since the initial publishing of this article, the Financial Ombudsman Service has been replaced with the Australian Financial Complaints Authority; please click here for more information. Austbrokers Terrace is here to represent all of its clients, and is a ‘first port of call’ for claims disputes. As a side-note to this article — using an […]
KANGAROO COLLISIONS ON THE UP
They may be Australia’s national animal but it seems the much-loved kangaroo could be causing a headache for insurers after reports indicated a sharp increase in the number of ‘roo-related car crashes. Smash repairers in Australia’s south-east told ABC News that they’ve seen a dramatic jump in the number of cars colliding with kangaroos, with […]
ALLEGED SCAMMER FOILED BY DASH-CAM
A man has been caught in the midst of what appears to be an attempted insurance scam after one woman’s dash-cam recorded his bizarre behaviour. The footage, filmed in the UK, shows a man cycling into the centre of the road before throwing himself into the path of an oncoming car. He then lies prone, […]
ARE PAYPAL CLAIM PAYMENTS THE WAY OF THE FUTURE?
Relying on old-fashioned payment methods, including cheques, is hindering the insurance industry when it comes to offering up-to-date customer service, and modernising the process could help them gain a competitive edge, according to one firm. “A lot of the problems that we see in the insurance industry are around inefficiencies in claims payouts, mainly around […]
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