New research has revealed an adverse trend in the attitudes of Australian fund members towards private health insurance over the last four years, with the biggest change being how they feel about the importance of life cover. Roy Morgan’s Single Source Survey (Australia) showed that the majority of fund members still agree that “above all else, private […]
An underwriting agency is a specialised type of insurance agent or broker that has been granted underwriting authority by an insurer, according to the International Risk Management Institute (IRMA), and can administer programs and negotiate contracts for an insurer. An underwriting agency’s functions can include binding coverage, underwriting and pricing, settling claims, and appointing retail […]
Brokers who believe they will retain their clients simply by keeping in touch could be in for an unpleasant surprise when it comes to renewal time, warns one customer experience specialist. “Customer loyalty is an extremely misunderstood principle,” says Darrell Hardidge, who has spent 20 years helping firms of all sizes overhaul customer service. “With […]
In the wake of a major American insurer’s TV ad that pokes fun at AI-powered insurance, a celebrity has stepped in to share a piece of his mind on the issue. State Farm Insurance had recently rolled out a new commercial, entitled RoboAgent. The 45-second commercial depicts basketball stars James Harden and Chris Paul of […]
The team at Austbrokers Terrace takes pride in offering a tailored, personal approach to insurance broking. Contact us now to discuss any insurance needs. An accomplished industry lawyer who recently moved into a senior risk advisory role has shared his concerns about a significant threat facing brokers today. Mark Williams, who joined Acacia Insurance Services […]
A new Suncorp study has revealed that only 49% of Australians equipped their homes with security features, such as screens, bars, and double locks, while a third were unconcerned about home security, because they believed they live in a safe neighbourhood. Alexandra Foley, Suncorp spokesperson, said families should check if their home is protected in preparation for […]
A four-year-old boy died after getting injured in a swing-set accident while staying at an Airbnb in Queensland during the weekend, while a seven-year-old girl suffered a broken arm. The boy’s death is currently being investigated by the Workplace Health and Safety because it took place at an Airbnb, which is classified as a business. […]
Despite the increasing frequency of cyberattacks, most people are largely unprepared and at risk should they or their family be targeted, according to a new study from Chubb. Most respondents (86%) to the 2018 Chubb Cyber Risk Survey said they were concerned about cyber incidents. However, the study found that most were either underestimating or completely […]
At Austbrokers Terrace, we manage our clients’ claims for them. While sometimes delays are inevitable, and not everything is covered, we look over the claim process for you for the best outcome possible. Contact us now if you would like a quote. Australian insurer Youi is once again facing a storm of criticism from dissatisfied […]
In 2018, space travel hasn’t yet become as common as science fiction might have once suggested it would. But with organisations such as SpaceX, Virgin Galactic and Blue Origin touting the potential benefits of civilian space travel and tourism, it’s possible we’ll see it within our lifetime. This is all very fun and exciting, but […]
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